Using a Messenger Bot takes more planning than just clicking your mouse and then having a chat with the person you are chatting with. We have broken it down to three goals to achieve. Improve Conversion, Improve Customer Retention & Automate.
The first goal is customer retention. In order to keep your customers happy, you must build relationships with them. This is done through your chatbot. For example, a chatbot used to help build a relationship with a brand. If you can identify your customers and the ways that they are being impacted, you will be able to improve your chatbot to be even more useful.
Second, you want to increase your conversion rate. Your chatbot can not do this for you. It is up to you to drive traffic to your website, which is what we call conversion.
Once you have a conversion rate that has been increasing then the next thing to increase it further is customer retention. This is where the Facebook Chatbot excels. The chatbot can create a unique connection between your customers and you. It is your chance to give them the information they need in order to solve their problems.
Customers need answers. They are impatient. You must offer them solutions to their problem.
The conversion of these customers is going to drive traffic to your website. Therefore you want to be sure your chatbot is delivering the best customer experience possible. The conversion rate is important but it does not always make sense to buy a Messenger Bot that can only drive you a small number of conversions per hour.
Automation is the third goal. Having the ability to automate a part of your work is great. However, if you cannot automate the part where you get into direct contact with your customer you can not increase your conversion rate or customer retention rate.
The goal is to make your chatbot as effective as possible. The three goals should help you get there.
Customers love to communicate. You can increase your customer base by allowing your customers to send messages to your chatbot. Some users can send and receive SMS messages. That is something you want to take advantage of. Send the message and the chatbot will reply by sending a response back.
The chatbot can also send email messages. It is important to remember that you can track your customer's activity. If they use your chatbot on a regular basis you will be able to see how they interact with your chatbot. You can learn how to provide new features to the chatbot in the future.
As the chatbot responds to messages, you will know what message they want to hear. You can deliver new messages to the chatbot that will capture the attention of your customers. Your customers want to see your company message every time they open up your page. This will show you what they want to see and you will deliver it to them.
Another way you can track what your chatbot is doing is by tracking your website. It is important that your chatbot shows you a list of all the websites that you are currently serving. It shows you what kind of content they are viewing. By tracking this information you can determine which pages they are visiting or reading on a regular basis.
You should always remember that there are many tools available to track your social media traffic. You can track this information on a daily basis. There are many social media monitoring systems that are free and simple to use. Some are free while others will cost money. It really comes down to what you want to track.
Monitoring your social media is just one aspect of building a successful business. You should also do this with any type of marketing, whether that is traditional or internet. Social media marketing is going to be very important in the future and by using the latest technology and software, you can make sure your social media marketing strategy is a success.